This hotel is directly connected to JR Namba Station and the bus from Kansai or Itami Airport stops in the adjoining building. It is 5 km away from Osaka Castle as well as 2 km from Shinsaibashi Shopping Arcade and Tsutenkaku Tower. The property has been fitted with a wide range of facilities including free LAN Internet access area located on the floors of 24th to 31st and is designed like a British manor. The hotel features an art museum and 4 dining options with panoramic city views. A French restaurant, 2 Japanese specialty restaurants and a tea lounge are available. Guests can rent a DVD player or a personal computer at the hotel's 24-hour front desk.