Mandarin Oriental Santiago is located in the exclusive residential district of Las Condes - known to be the heart of the city s commerce and tourism. With easy access to the airport and downtown - the hotel is located near major shopping malls - golf clubs and vineyards. Santiago airport is 25km 15.5mi from the hotel - the main ski resorts are approximately one hour away - and the most popular beaches are only an hour and a half away. Santiago airport - SCL - 25km 15.5mi - 20 minutes by car- In response to the current COVID-19 pandemic; we have implemented stringent protocols to further safeguard the comfort; health and safety of guests and employees. Existing high standards of health and hygiene have been enhanced and we remain alert to local advice form health experts and government authorities; adapting best practices accordingly. Our measures include health declaration forms on arrival; temperature checks for all guests and colleagues; PPE available for all guests to use during their stay; such as face masks; disinfectant hand sanitisers and disposable gloves; PPE worn by all staff throughout the hotel; significant increases in regular disinfection conducted across all hotel areas; increased cleaning in place of air handling and fan coil units as well as regular maintenance and filter changes; increased cleaning in place of all hard surfaces throughout hotel public areas and in guest rooms; increase anti-viral disinfection measures in place for all in room soft furnishings and surfaces; table distancing measures in dining outlets. We are in the process of restoring this grand hotel to all its glory with an exciting remodel designed to significantly enhance all guestrooms and key facilities. The hotel will remain open throughout the restyling which will be undertaken in different phases to minimize guest disturbance. Even with precautions - noise disruption may be noticeable from 10am - 6pm Mon-Sat.