The hotel is located in the heart of the city, two blocks from the Peatonal San Martin with various shopping venues, the Casino Central and Bristol Beach. The centre of Miramar is 5 km from the hotel and the Sierra de los Padres mountain range is 25 km away. The hotel has a comfortable and large lobby area. It offers lift access, a hotel safe, a cafeteria open to the public, Internet access . There are also 2 rooms available for conventions or as private offices. The hotel offers a breakfast service in the room (optional) and a 24-hour check-out service. The hotel offers 110 rooms in total - the standard rooms are en suite with a bath tub/hot tub, shower and hairdryer. There are also 2-room apartments for 4-5 guests, and modern double and triple rooms. The apartments are en suite and have a kitchenette, hot tub, cable TV, telephone, laundry service and central heating. There is a spa with a heated indoor pool and a sauna and solarium, as well as therapists specialising in various health disciplines. The hotel offers bed and breakfast stays.