The hotel is situated right in the heart of Ha Long, overlooking the World Heritage Site of Ha Long Bay. It is near the beach, the shopping centre and the entertainment park. The friendly and well-trained staff offers special, attentive service. With a total of 200 rooms, this air-conditioned hotel welcomes guests at the lobby with a 24-hour reception. Facilities include a safe, currency exchange facilities and lift access. Those feeling peckish may head to the hotel's own café, bar or restaurant or order room service. There is a laundry service and a car park. Each room is en suite with a shower, bath and hairdryer. In-room amenities include a double bed, telephone and TV. Internet access, minibar and tea and coffee maker are available. The hotel has a swimming pool, gym and steam room. Breakfast buffet is served daily. Lunch and dinner are available à la carte or as a set menu.