The hotel complex is located in the historic centre, surrounded by gardens. It is close to all the major attractions such as museums, art galleries and parks. It is a 75 km drive to the beach and tourist centre of Veracruz, 15 mins to Coatepec, 60 mins to Naolinco, 70 mins to Jalcomulco and an hour and a half to Filobobos. Veracruz Airport is around 13 km from the hotel. This hotel offers guests a fantastic panorama and comprises a total of 200 rooms. It is the biggest hotel in the city and has its own restaurants, a business centre, conference facilities, ideal for banquets and meetings alike, a lobby bar, a beauty salon, green spaces, a laundrette and a car hire service. As well as 24-hour reception and medical assistance the hotel offers guests the use of a hotel safe, lifts, a café, a hairdresser, a disco, an auditorium and a restaurant. Services available include room service, a playground, a kids' club and parking, as well as public Internet access. The 152 double rooms come with 2 double beds. There are also single rooms available. All rooms come with carpet, cable TV, centrally regulated air conditioning, an en suite bathroom with a bathtub and either a terrace or a balcony. Further amenities include a direct dial telephone, Internet access, tea/ coffee maker and a hire safe. There is a heated swimming pool with an integrated children's pool in the outdoor complex as well as a poolside snack bar, sun loungers and parasols. The hotel offers additional services such as excursions into the city and adventure tourism. Guests can also relax by taking advantage of the on-site massage service and other spa treatments. Guests can select their breakfast from a buffet. Lunch and dinner can be taken à la carte. It is possible to book a Bed & Breakfast, a half-board or a full-board stay.